Latest Policy Updates

Keeping the wider Askham Community informed


Information correct as at 6th June 2022


Superheroes work here

Thank you to everyone who continues to work with us and support as. It is our goal to keep Askham a safe, comfortable, quality environment for all those who live and work there. We will keep this page updated with any policy matters that will affect visitors to Askham. We invite all visitors to Askham – relatives, professionals, contractors – to attend an Askham Orientation with Michelle, our Training Manager. These are 30 minute sessions covering the basics of Askham and our relevant policies.

Askham Visiting policy

We keep our visitors policy under review to protect all residents and staff, as well as all visitors, from anything untoward happening.

All homes are open to visitors at present. Visits take place on the following basis:

  • Visits to be pre-booked with the relevant home
  • Lead Nurses retain discretion on the number of visits to the home per day, depending on what else is going on, other visiting professionals for example
  • Resident visits to be in reasonably sized groups; at least one person who has attended the Askham Induction
  • There is no fixed cap on the length of the visit, however we ask visitors to respect the wishes of the nurse on the shift who will manage visits according to the needs at the time and the schedule of other visits planned for the day
  • We prefer visitors to provide evidence of a negative LFT test taken within 48 hours of the visit. Evidence of the result can be via the email receipt of the registered test or a time stamped picture of the cassette. Visitors participating in group activities, or spending time in communal areas, are required to test negative prior to participation

  • Visitors will have their temperature checked on arrival to ensure no high fever is present
  • Visitors will be expected to wear PPE
  • Visitors are permitted to bring pets; please ensure pets remain in the room of your resident or outside in the grounds – communal areas are out of bounds
  • Refreshments will not be provided by the home unfortunately however the café is available for use and outdoor or well ventilated spaces available to sit
  • Visits will be unsupervised
  • Doors and windows should remain open as much as possible

Visitors who are critical to supporting the clinical needs of the resident will be required to undergo a testing regime akin to the staff, and will have greater access to the home. This will be discussed on a case by case basis.


Infection Control training:

This is no longer required for all visitors to Askham, however an Askham Orientation is available and strongly recommended. This can be booked with Michelle Barker (

Askham Orientation dates

This is a 30 minute introduction to Askham including key people to know, our communication approaches, a summary of our main policies, and an opportunity to ask questions.

Relatives meeting

These will continue to be held virtually and all notes made available by email and published on this website here. The next relative meeting will be held in June, date to be confirmed.

Café and Get-togethers

The café at Askham is closed to the public however is open to visitors and contractors, Monday to Friday, 9am to 2pm.

Large gatherings / events at Askham will start to resume on a case by case basis. Please email for more information and a discussion about if and how we can facilitate.

Concerns, Queries and Feedback

There are many ways you can share concerns, queries or feedback.

Ultimately if you are not satisfied with anything we have done or any responses we have given, you can also reach out to the CQC on 03000 616161 or through their website here.

We will continue to review our policies accordingly and will keep you updated. We continue to be grateful to every individual who we work with and who visits Askham for diligently following our polices.